Custom software fails when it’s built in one long stretch and handed over finished. We build the most painful part first, put it in your team’s hands, and grow it from what they find.
A WhatsApp message, an email or a sketch from the blueprint builder is enough. We reply with questions about how the work happens today and book a short call.
We talk to the people who do the work, look at the notebooks, sheets and messages they use, and write down every step, record and exception.
Every build is quoted after discovery, never before. The quote separates the first release from later phases, and setup costs from running costs such as hosting, platform licences and SMS.
Clickable screens for each role, so changes cost minutes rather than weeks. Your team tries them with real examples from their day.
We build and hand over the part that costs you most today, with accounts set up, staff trained and existing records brought in where they’re usable.
A set period of real use. We watch where people hesitate, fix bugs and agree what the next phase should add.
Support covers fixes, small changes and keeping hosting and integrations healthy. Its scope and response times are written into the agreement, so nothing is assumed.
These are our proposed default terms. The final terms are confirmed in each quote.
Records belong to you. You can export them at any time in a standard format.
Hosting, platform and payment accounts are opened in your business’s name, with Sage given access.
For custom code, you receive the source at handover. For low-code builds, the app sits in your platform account.
Your records and processes are never shown publicly. Case studies need your written permission.